Terms of use of the application - Betcomando

Terms

General terms and conditions, terms of use of the application Betcomando, and warranty claim guidelines

Terms of Use of the Application BETCOMANDO

 

You are in the mobile application BETCOMANDO (hereinafter referred to as the “Application“), operated by entrepreneur

Filip Domorád

with registered office at Harmonická 1384/13, Stodůlky, 158 00 Praha 5

Corporate ID No: 72860791

VAT: CZ7803023437                                 

registered in the Register of Trades maintained by the Municipal Authority of Prague 13

Delivery address: Filip Domorád, Harmonická 1384/13, Stodůlky, 158 00 Praha 5

Contact email: ceo@betcomando.com

as the operator

 

Old paper

Please, note, that regardless of whether you order any services in our Application or you register yourself there, it is necessary to follow the rules stated below, which define and specify the terms of use of all the functional parts of the Application.

 

By the installation of the Application and by the registration you agree with the Terms of use of the Application.

 

1. Registration in the Application

The Application cannot be used without registration, nor is it possible to order any services as described in the General Terms and Conditions for Provision of Services without the registration. You can register in the Application by filling the registration form which is available after the installation of the Application into your mobile device and after its first launch. You must fill the required information into the registration form, especially your name, surname, the contact e-mail and your phone number. The new user account is created by the registration, and SMS message containing a password is sent to the user for verification of the identification of the user and for his login into the system.

 

To access the user account a username and a password is required. Keep the access data to the user account in secret. Our company is not responsible for any misuse of the user account by a third party.

 

Information provided within the registration must be truthful and complete. We are authorised to delete an account created with false or incomplete data without any compensation. We are also authorised to delete an account, where we have discovered duplicate registration, or a registration of persons, who were previously found misusing betting advice services.

In case of changes of your user details we recommend their change in the user account without undue delay.

 

Through the user account you can primarily make and track your orders and administrate the user account. Possible other features of the user account are always stated in the Application.

 

Please note, that we have the right to delete your user account without any compensation, if a violation of good manners, valid legal regulation or these Terms or the General Terms and Conditions for Provision of Services occurs via your user account. We also have the right to delete your user account if the user is more than 1 year inactive, or if the deletion is initiated by the user due to the repeated malfunction of the system of the Application. In the latter case, the user is,  after deleting his account, entitled to a refund of the amount, which he did not used (via credits) for choosing the days in calendar for sending the tips.

2. Protection of personal data

By completing your order or within the registration in our Application you are providing us some of your personal data. Furthermore, using of the Application leads to gaining, preservation and processing of additional data which we have access to. By entering your personal data and by using the Application you are granting the consent with processing and gathering of your personal data in the further stated range and for further stated purposes, until you make a statement of disagreement with such processing of your personal data.

 

Your personal data protection is very important to us. Dealing with personal data is governed by the legal order of the Czech Republic, and directly applicable regulations of European Union, more particularly Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation; hereinafter referred to as the “Regulation“), and Act no. 480/2004 Sb. on certain legal aspects of information society services, and amendment of a few tax laws, as amended.

2.1. What are the personal and other data?

Personal data means any information relating to an identified or identifiable natural person. Personal Data is particularly (but not exclusively):

  • Identification Data, such as the name and surname, username of an account;
  • Contact Details, such as the email address;
  • Other information, such as information collected via cookies, IP address (network identifier) including the type of web browser, the device and operating system, duration and number of accesses to the Application and corresponding information.

2.2. On which basis and for which purposes we process your personal data?

We can collect and process personal data insert while your registration or ordering services without your explicit consent solely for the purpose of performance of the contract, which means in order to ensure access to your account and the easiest way of using of the Application through the personal and the other data. We can further process the data in order to comply with our other obligations imposed by the law and for purpose of protection of our legal claims. Furthermore, we use the data for communication regarding the administration of your account and user support.

 

We are entitled to use your email address without your explicit consent for the purpose of sending commercial communications regarding our services similar to those you ordered. You can refuse sending of these commercial communications at any time.

 

After your consent via confirmation on the Application, we can process your personal data insert while ordering services or within registration in order to send the commercial communications and direct marketing, eventually for additional reasons to which you have explicitly consented.  The consent of your legal representative is necessary if you are younger than 16 years. If we have any doubts concerning your age, we can ask you for confirmation.

 

We process personal data collected via cookies on the basis of your consent (which you give us in applicable Settings of your phone device). If you will further use the Appliaction after you have been reminded of processing the personal data, we are entitled to process these personal data. We use data collected via cookies for the purpose of user support, improving our services including analysis of user's behaviour and marketing.

 

We will ask for your consent before using data for a purpose other than those that are set out above.

2.3. How do we administer and process your personal data?

We use the personal data insert by ordering services, or within registration on the Application, solely for the time necessary to fulfil the contract and obligations imposed by the law, respectively for protection of our legal claims.

 

If you give us explicit consent to process personal data or if we use your e-mail address for commercial communications and/or controlling and improving our services and products according to the previous paragraph, the data will be used for the time our Application, on which we offer services similar to those you ordered, is functioning.

 

2.4. To whom do we transmit your personal data?

We do not transmit your personal data to any other person. The exception represents    carriers and persons involved in the provision of the services. Such persons are provided with your personal data in the minimum extent necessary for the provision of the services.

 

3. YOUR RIGHTS IN RELATION TO PERSONAL DATA

3.1. Right to withdraw consent

If we process your personal data solely based on your consent (i.e. without any other legal purpose), you can decide to withdraw your consent at any time.

 

The withdrawal of consent to processing personal data is possible at any time:

 

  • by sending an email to contact email address;
  • by calling to our phone number;
  • in writing by letter sent to our delivery address;
  • in case of commercial communications – in a way which is indicated in every email containing commercial communications (by clicking on deregistering link or by another way).
  • by sending an email to contact email address
  • in case of commercial communications – in a way which is indicated in every email containing commercial communications (by clicking on deregistering link or by another way).

 

Withdrawal of consent does not affect the legality of personal data processing done before the withdrawal.

3.2. Right of access by the data subject

You have the right to be informed about processing of your data and eventually to access your personal data, in particular to get these following information:

 

  • purpose of processing;
  • category of processed personal data;
  • recipient or category of recipients to whom will be the personal data accessible;
  • time for which will be the personal data saved.

 

We will provide you with the copy of your personal data at your request. We may request a reasonable compensation not exceeding necessary costs for providing the information about processing of your personal data.

3.3. Right to rectification

You have the right to request an imminent rectification of your incorrect or inaccurate data, e.g. rectification of incorrect data or/and complement of inaccurate data.

 

3.4. Right to object to processing

You have the right to object to processing of your processed personal data at any time, if we process these data for the purpose of direct marketing including any automatic process of your personal data. After the objection, we will stop processing your personal data for these purposes.

3.5. Right to erasure (“right to be forgotten“)

You have the right to request the erasure of your personal data if:

 

  • the personal data are no long needed for purposes for which the data was collected or processed;
  • you decided to withdraw the consent with processing;
  • you objected to processing of the personal data;
  • the personal data were processed illegally.

 

If there are no legal reasons for the refusal of erasure, we must comply with your request.

3.6. Right to restriction of processing

You have the right to request the restriction of processing of your personal data if:

 

  • the accuracy of the data is contested;
  • the processing is illegal, and you request the restriction of personal data instead of erasure;
  • we no longer need your personal data for the purpose of processing, but you request these data for determining, execution or protection of your legal rights;
  • you object to processing.

 

When the processing is restricted, we are only entitled to save your personal data; further processing is possible solely with your consent or for legal purposes.

 

If the processing of personal data is restricted for reason of your objection to processing, the restriction lasts for the time necessary to find, whether we are obliged to uphold the objection.

 

If the processing of personal data is restricted for reason of accuracy contestation of your personal data, the restriction lasts for the time of verification of the data accuracy.

3.7. Right to data portability

You have the right to collect the personal data you have provided us with, in the structured, commonly used and machine-readable format and to transmit these data to another personal data controller.

 

3.8. How can you exercise your rights

You can exercise your rights in relation with personal data via our contact details. You will be provided with all the information and actions without undue delay.

 

When protecting your personal data, we will accommodate your needs as much as we can. However, if you are not satisfied with the arrangement, you have the right to contact relevant authorities, particularly The Office for Personal Data Protection (in Czech: Úřad pro ochranu osobních údajů; http://www.uoou.cz) which apply supervision of personal data protection. This provision does not affect your right to contact with your incentive directly The Office for Personal Data Protection.

 

If particularly your residence, the place of work or the place of alleged infringement of personal data protection is located outside the Czech Republic in another state of European Union, you can contact relevant authorities in this member state.

 

4. USAGE AND PROCESSING OF PERSONAL DATA

4.1. Who processes your personal data

We are the controller of the personal data in the meaning of the Regulation.

 

When necessary for performance a contract or to comply our obligations, we can transfer your personal data to another subject, for example to carriers and persons involved in the performance of the contract or in compliance with our obligations. We can delegate also other processors and recipients of personal data. At your request, we will inform you about concrete processor of your data.

 

Your personal data are processed by:

 

  • Google LLC;
  • Filip Domorád

 

4.2. How we process personal data

Personal and other collected data are highly protected against any misuse. Personal data will be processed electronically in an automated manner or printed in a non-automated manner.

 

5. THE COOKIE FILES

5.1. What are cookies

The cookie files or so called “cookies” are text files, saved in a computer or another electronic device of every user of the Application, which allow an analysis of a manner of using the Application.

 

Not all cookies collect your personal data; some of them only enable correct operation of the Application. You can refuse using cookies in applicable Settings of your phone device.

 

When refusing cookies, it might happen that you will not be able to fully use all the functions of the Applications.

5.2. Which cookies the Application uses

The Application uses relational (temporary) cookies which are automatically erased after the leaving of the Application. Furthermore, it uses permanent cookies, which remain in your device until you delete it.

 

The Application uses:

 

  • first party cookies – these are necessary cookies and performance cookies, they can be temporary or permanent.
    • session cookies – allow navigation on the Application and the use of basic functions, these cookies do not collect personal data, i.e. they do not identify you;
    • analytical cookies – serve for analysis of the way of using Application (the number of visits, duration of time spent on the Application etc.), the data collected by these cookies are anonymous;     
  • third party cookies –these cookies allow us to analyse our Application and display an advertisement tailored for you; they can be functional or targeted and advertising;
    • functional cookies – serve to personalization of the content via storing of logging data; geolocation etc.; it is possible to collect and process personal data via these cookies;
    • targeted and advertising cookies – serve to displaying targeted advertisement on the Application and outside the Application; it is possible to collect and process personal data via these cookies. We can share information about how you use our Application with our partners in the field of social networks, advertising and analysis.

5.3. Services which operate with cookies

The Application uses service of Google Analytics and, when necessary, other services provided by Google, Inc (hereinafter referred to as “Google“), service Facebook Pixel provided by Facebook Inc. These services operate with data collected via cookies.

 

If you are interested how Google uses data collected by us and how to regulate or prohibit processing, you can find this information by clicking on the following link: How Google uses data when you use websites or apps of our partners - http://www.google.com/intl/cs/policies/privacy/partners/.

 

The Terms of Use of the Application are valid and effective as of 01.06.2018.

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