Terms of use of the application - Betcomando


General terms and conditions, terms of use of the application Betcomando, and warranty claim guidelines

You are in the mobile application BETCOMANDO (hereinafter referred to as the “Application“), operated by entrepreneur

Filip Domorád

with registered office at Harmonická 1384/13, Praha 5 – Stodůlky, 158 00

Corporate ID No: 72860791

Registered to VAT CZ7803023437

registered in the Register of Trades maintained by the Municipal Authority of Jilemnice, ref. No: ŽÚ 1002292/ZmObor15-1

Delivery address: Filip Domorád, Harmonická 1384/13, Praha 5 – Stodůlky, 158 00

Contact email: czech@betcomando.com

as the operator

Old paper

Please, note, that regardless of whether you order any services in our Application or you register yourself there, it is necessary to follow the rules stated below, which define and specify the terms of use of all the functional parts of the Application.

By the installation of the Application and by the registration you agree with the Terms of use of the Application.


1. Registration in the Application

The Application cannot be used without registration, nor is it possible to order any services as described in the General Terms and Conditions for Provision of Services without the registration. You can register in the Application by filling the registration form which is available after the installation of the Application into your mobile device and after its first launch. You must fill the required information into the registration form, especially your name, surname, the contact e-mail and your phone number. The new user account is created by the registration, and SMS message containing a password is sent to the user for verification of the identification of the user and for his login into the system.

To access the user account a username and a password is required. Keep the access data to the user account in secret. Our company is not responsible for any misuse of the user account by a third party.

Information provided within the registration must be truthful and complete. We are authorised to delete an account created with false or incomplete data without any compensation. We are also authorised to delete an account, where we have discovered duplicate registration, or a registration of persons, who were previously found misusing betting advice services.

In case of changes of your user details we recommend their change in the user account without undue delay.

Through the user account you can primarily make and track your orders and administrate the user account. Possible other features of the user account are always stated in the Application.

Please note, that we have the right to delete your user account without any compensation, if a violation of good manners, valid legal regulation or these Terms or the General Terms and Conditions for Provision of Services occurs via your user account. We also have the right to delete your user account if the user is more than 1 year inactive, or if the deletion is initiated by the user due to the repeated malfunction of the system of the Application. In the latter case, the user is, after deleting his account, entitled to a refund of the amount, which he did not used (via credits) for choosing the days in calendar for sending the tips.


2. Protection of personal data

By completing your order or within the registration in our Application you are providing us some of your personal data. Furthermore, using of the Application leads to gaining, preservation and processing of additional data which we have access to. By entering your personal data and by using the Application you are granting the consent with processing and gathering of your personal data in the further stated range and for further stated purposes, until you make a statement of disagreement with such processing of your personal data.

Your personal data protection is very important to us. Therefore, we deal with your personal data in accordance with the laws of the Czech Republic, particularly with Act no. 101/2000 Coll., on the protection of personal data, as amended (hereinafter referred to as “PDP Act“).

2.1. What are the personal and other data?

Personal data are the data which you are voluntarily providing us when completing your order or the registration. Personal data mean any and all information that identifies or can identify a specific person. Personal data are particularly, but not exclusively name, surname, photography, date of birth, e-mail address, home address and telephone number.

The other data, which we automatically obtain in connection with using of the Application, are the IP address, device type, type of operating system, time and number of accesses of the Application, information gained via cookie files and other similar information. Please note, that we can obtain the other data without registration and regardless of whether you shop in the Application or not.


2.2. How do we use personal and other data?

We provide you mainly with an access to your account and the easiest way of using of the Application through the personal and the other data.

Furthermore, we use the data for communication regarding the administration of your account and user support. The data can be used also for improvement of our services, including the use of an analysis of behaviour of users of the Application.

The data can be used for business and marketing purposes, i.e. maintaining of the database of users of the Application and for offering goods and services for an indefinite period. By sending the order or by registration you are granting a consent with receiving a commercial communications by all electronic means.

The consent with receiving of the commercial communications and an electronic mail for the purpose of direct marketing can be withdrawn at any time by sending an e-mail to our contact e-mail address.

2.3. How do we administer and process your personal data?

We are the administrator of the personal data in the meaning of PDP Act and we are registered at The Office for Personal Data Protection under the registration number _________.

We may authorise a third party with processing your personal and other data as an administrator.

Obtained personal and other data are fully protected against the abuse.

Personal data will be processed for an indefinite time period. Personal data will be processed automatically in an electronic form or non-automatically in a printed form.


2.4. To whom do we transmit your personal data?

We do not transmit your personal data to any other person. The exception represents carriers and persons involved in the provision of the services. Such persons are provided with your personal data in the minimum extent necessary for the provision of the services.


2.5. What rights do you have in connection with the personal data?

You have the right to access your personal data and the right to information about their processing (information about the purpose of the processing, information about the sources of the data and information about the recipient). You will be provided with such information upon your request without undue delay. You also have the right to correction of your personal data and other legal rights related to the data.

We will remove your personal data from our database upon your written request.

Should you believe that we or the administrator of the personal data perform the processing of your personal data contrary to law, you can:

Ask us or the administrator for an explanation;

Ask us or the administrator to remedy such situation. In particular it may be blocking, correction, supplementing or liquidation of the personal data.

When protecting your personal data, we will accommodate your needs maximally. However, if you are not satisfied with the arrangement, you have the right to contact relevant authorities, particularly The Office for Personal Data Protection. This provision does not preclude your right to approach with your incentive directly The Office for Personal Data Protection.

We may require a reasonable compensation not exceeding the necessary costs for providing the information about processing of your personal data.

Supervision of personal data protection is carried out by The Office for Personal Data Protection (http://www.uoou.cz).

The operator as well as potential administrators are seated in the Czech Republic.

3. Google Analytics and cookie files

The Application uses the Google Analytics service provided by Google, Inc. (hereinafter referred to as „Google„).


3.1. What is Google Analytics?

Google Analytics uses „cookies“ files, which are text files saved in a device of every visitor of the Application and which allow an analysis of a manner of using the Application.

The information generated by a cookie file about the use of the Application (including the IP address) will be transmitted by Google and saved on the servers in the United States of America. Google will use this information for the purpose of evaluating of the use of the Application and creating reports on the activity of its users, designated for us and for the use of internet itself. Google may also provide this information to third parties if required by law or if such third parties will be processing this information for Google. Google will not associate the IP address of the entity with any other data, which are available to it.

By using the Application you are granting the consent with processing of your data by Google in the above stated manner and for the above stated purpose.


3.2. Can you prevent saving the cookie files in your computer?

You can reject using the cookies files by appropriate setting in your mobile device, provided that it enables such an option.

Please note, that when rejecting the use of the cookies files, we cannot guarantee that you will be able to use all the functions of the Application.

4. Copyright protection

The content placed in the Application (texts, photographs, images, logos etc.), including the software and these Terms, is protected by our copyright and may be protected by other rights of other persons. You are forbidden to modify, copy, reproduce, distribute nor use for any purpose without our consent or a consent of a copyright holder. In particular it is forbidden to make available either paid or free of charge any photos and texts placed in the Application.

The names and designations of products, goods, services, firms and company names can be registered trademarks of their respective owners.


4.1. How will we proceed when violation of copyright occurs?

In case of failure to observe the above stated prohibitions we will proceed in accordance with the Act no. 121/2000 Coll., the Copyright Act, as amended.

Operator as the copyright holder has especially the right to seek to refrain from interference in his copyright and require the removal of an unauthorized copies of the protected content.

We also have the right to seek an adequate compensation for caused harm.

5. Other relationships associated with the use of the Application

5.1. Please note, that by clicking on certain links in the Application you may exit the Application and be redirected to an applications or websites of third parties.


5.2. We are not liable for errors originating due to interference of third persons into the Application or due to its use contrary to its purpose. While using the Application you cannot use any mechanisms, software, scripts or other processes which could have a negative impact on its operation, i.e. mainly interfere with the function of the system or unreasonably burden the system; further you cannot exercise any activity, which could allow you or a third person to unlawfully interference or unlawfully use the software or any other parts constituting the Application and to use the Application or its parts or the software in a way, that would be contrary to its designation or its purpose.

5.3. We cannot guarantee an uninterrupted access to the Application nor safety and security of the Application. We are not responsible for any damage caused when accessing and using the Application, including any damages incurred within downloading any data published in the Application, a damage caused by disruptions of operation and malfunction of the Application, by computer viruses, a damage due to loss of the data, income or unauthorized access to transmissions and data.


5.4. If you commit any illegal or unethical behaviour during the use of the Application, we are entitled to restrict, suspend or terminate your access to the Application without any compensation. In this case you are obliged to pay us a damage, which we clearly incurred due to your acts under this paragraph, in full amount.


The Terms of Use of the Application are valid and effective as of 01.05.2015.

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